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Product recall · CPSCMarch 1, 2018Serious
Goodman Company Packaged Terminal Air Conditioners and Heat Pumps
Check whether yours is affected, then follow the instructions below.
What’s wrong
The outdoor fan motors can overheat, posing burn and fire hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should contact Goodman for a free repair kit and installation by an authorized technician. Commercial owners are being contacted directly and will be provided with free repair kits.
Who to contact: Goodman toll-free at 888-803-0512 from 7 a.m. to 6 p.m. CT Monday through Friday or online at https://www.amana-ptac.com/ and click on “Recall Information” for more information.
The product
This recall involves Goodman, Amana, York International and Energy Knight branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs). The recalled units are beige and the brand name is printed on most of the units' control covers. Models that begin with the following prefixes are included in this recall: EKTC15, EKTH15, PMC15, PMH12, PMH15, PTC15, PTH12, PTH15, UCYB15 and UCYH15. Only units with the first four digits of the serial numbers in the range between 1001 and 1709 are affected. The model number and serial number are located on a label behind the front cover of the unit. Most of the recalled PTAC units are installed in hotels, motels, schools, apartment buildings and commercial spaces to provide room climate control.
Details
- Units affected
- About 534,000 in the U.S. (In addition, about 3,400 in Canada)
- Recall date
- March 1, 2018
- Brand
- Goodman Company, L.P. of Houston, Texas
- Injuries reported
- Yes
- What has been reported
- Goodman has received nine reports of PTACs catching on fire, including one report of smoke inhalation with medical attention.
Goodman and heating and cooling dealers nationwide from January 2010 through February 2018 for between $700 and $1,400.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools