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Product recall · CPSCAugust 27, 2014Serious
Goodman Company Air Conditioning and Heating Units
The notice says to stop using it — see below for what to do.
What’s wrong
The power cords on the air conditioning and heating units can overheat, posing burn and fire hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using and unplug the air conditioning and heating units and call the appropriate number listed above or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install.
Who to contact: For Amana, Goodman and York International-branded units call (800) 366-0339 from 8 a.m. to 5 p.m. CT Monday through Friday. For Comfort-Aire and Century-branded units call toll-free at (877) 442-4482 from 8 a.m. to 5 p.m. ET Monday through Friday. For all products, go to www.amana-ptac.com and click on Recall Info at the bottom right corner of the page for more information.
The product
The recall involves Amana, Century, Comfort-Aire, Goodman and York International-branded Packaged Terminal Air Conditioners and Heat Pumps. The units are rated 230/208 volt, 3.5 kW and are most often installed in walls of hotels, motels, apartment buildings and commercial spaces to provide room climate control. The recalled units are beige with serial numbers ranging from 0701009633 through 0804272329. The brand name is located on the unit's front cover. The serial number is located on the control board plate found by lifting the unit's front cover.
Details
- Units affected
- About 233,500
- Recall date
- August 27, 2014
- Brand
- Goodman Company, L.P. of Houston, Texas
- Injuries reported
- None reported
- What has been reported
- Goodman has received five reports of power cords smoking or catching on fire. No injuries have been reported.
Goodman and heating and cooling equipment dealers nationwide from January 2007 through June 2008 for between $700 and $1,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Goodman Company Recalls Air Conditioning and Heating Units Due to Burn and Fire Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools