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Home › Appliances & tools › Goal Zero Battery Packs
Product recall · CPSCNovember 25, 2014Serious
Goal Zero Battery Packs
The notice says to stop using it — see below for what to do.
What’s wrong
The battery packs can overcharge, overheat, bulge and melt the battery pack's enclosure, posing a fire hazard and risk of property damage.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled battery packs and contact Goal Zero for a free replacement battery pack.
Who to contact: Goal Zero toll-free at (877) 897-3193 from 6 a.m. to 6 p.m. MT Monday through Friday or online at www.goalzero.com and click on "Product Notifications" for more information.
The product
This recall involves Goal Zero's Sherpa brand 50 and 120 rechargeable battery packs that are used to charge cell phones, tablets, laptops and other devices. The battery packs can be plugged into an A/C wall outlet, a 12-volt car charger or an attachable solar panel for recharging. The lithium ion iron phosphate battery packs are silver and black. Goal Zero and Sherpa 50 or 120 are printed on one side of the battery pack. The serial number is printed on the other side. Serial numbers that start with S/N 11002 or S/N 11102 are included in the recall. Sherpa 50 battery packs with serial numbers starting with S50 are not included in this recall.
Details
- Units affected
- About 10,000 in the U.S. and 110 in Canada
- Recall date
- November 25, 2014
- Brand
- Goal Zero LLC, of Bluffdale, Utah
- What has been reported
- Goal Zero has received one report of a fire and two reports of property damage due to the battery packs overheating. One consumer reported becoming ill after breathing fumes from an overheated battery pack.
REI and other sporting goods stores nationwide and online at Amazon.com and Goalzero.com from March 2010 through November 2013 for between $200 and $400.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Goal Zero Recalls Battery Packs Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools