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Home › Appliances & tools › Giant Bicycle XtC Bicycles and Seatposts
Product recall · CPSCAugust 8, 2013Serious
Giant Bicycle XtC Bicycles and Seatposts
The notice says to stop using it — see below for what to do.
What’s wrong
The bicycle seatposts on the affected bicycles and the after-market seatposts can crack, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost.
Who to contact: Giant Bicycle Inc., toll-free at (866) 458-2555 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.giant-bicycles.com-en-us/ and click on Recall Information at the bottom of the page for more information.
The product
This recall includes 2013 model year Giant XtC Advanced SL 29er 0 and 29er 1 series bicycles and 27.2 mm carbon fiber seatposts sold separately. The SL 29er 0 model bicycle is white, black and blue. The SL 29er 1 model is white, black and red. The letters "XTC" appear on the down tube of the frame on both bicycles. The name "Giant" and "Contact SLR" appear on the 27.2 mm carbon fiber seatposts.
Details
- Units affected
- About 200
- Recall date
- August 8, 2013
- Brand
- Giant Manufacturing Co. Ltd., of Taiwan
- Made or distributed by
- Giant Bicycles Inc. of Newbury Park, Calif.
- Injuries reported
- None reported
- What has been reported
- Giant Bicycles received five reports of the bicycle seatposts breaking. No injuries have been reported.
Bicycle stores nationwide between November 2012 and May 2013 for between $4,300 and $7,700 for the bicycles and $200 for the seatpost sold separately
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Giant Bicycle Recalls XtC Bicycles and Seatposts Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools