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Gateway Inc. Notebook Computer Batteries
The notice says to stop using it — see below for what to do.
What’s wrong
These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.
Who to contact: For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m. CT seven days a week or visit the company's Web site at www.gateway.com/battery
The product
The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.
Details
- Units affected
- About 14,000
- Recall date
- June 19, 2007
- Made or distributed by
- Gateway Inc., of Irvine, Calif.
- Injuries reported
- None reported
- What has been reported
- Gateway has received four reports of battery packs overheating, including minor property damage. No injuries have been reported.
Gateway's professional and direct distributors and Gateway Country stores nationwide from May 2003 through August 2003. The computers with these batteries sold for between $1,200 and $2,400 and individual batteries sold for between $60 and $90.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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