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Home › Appliances & tools › Frontgate Step Ladders
Product recall · CPSCJanuary 20, 2011Serious
Frontgate Step Ladders
The notice says to stop using it — see below for what to do.
What’s wrong
The ladders can unexpectedly break, posing a fall hazard to consumers.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.
Who to contact: For more information, contact Frontgate at (888) 298-4651 between 7 a.m. and 6 p.m CT Monday through Friday, or visit the firm's recall website at www.regcen.com/frontgateladder
The product
This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.
Details
- Units affected
- About 38,000
- Recall date
- January 20, 2011
- Made or distributed by
- Dillon Davis, of South San Francisco, Calif.
- Injuries reported
- Yes
- What has been reported
- Cinmar has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles and feet.
Frontgate stores in Georgia, North Carolina and Ohio, in Frontgate and Sky Mall catalogs nationwide and on the Internet at Frontgate.com and Skymall.com from December 2005 through July 2010 for about between $90 and $150.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Frontgate Recalls Step Ladders Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools