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Product recall · CPSCDecember 18, 2013Serious
Fox Factory Evolution Mountain Bike Suspension Forks
The notice says to stop using it — see below for what to do.
What’s wrong
The suspension fork's damper cylinder/piston can separate and cause the front wheel to detach, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the bicycles with recalled Fox Factory suspension forks and bring them to the place of purchase for a free repair. Consumers can check their serial number at www.ridefox.com/, see the link at the lower left of the page, or contact Fox for assistance with discerning whether their bicycle has the recalled product and for instructions on how to return the recalled product and receive the free repair if they cannot bring their bicycle or fork to the place of purchase.
Who to contact: FOX toll-free at (855) 360-3488 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.ridefox.com and click on the recall link for more information.
The product
The recalled suspension forks are model year 2013, 32 and 34 Evolution Series with 120mm to 160mm of travel. The Evolution name and logo are on a sticker on the front fork with the FOX brand name logo. Recalled forks can be identified by the serial number, which is found on the underside of the crown after removing the front wheel. The forks were sold as original equipment on some of the following 2013 model year mountain bikes: BMC, Cannondale, Commencal, Diamondback, GT, Kona, Lapierre, Norco, Orbea, Raleigh, Rocky Mountain, Santa Cruz, Scott, Specialized and Trek. A small quantity of suspension forks were sold to retailers or distributors as aftermarket accessories.
Details
- Units affected
- About 11,250 in the U.S. and 1,250 in Canada
- Recall date
- December 18, 2013
- Brand
- Fox Factory, of Watsonville, Calif.
- Injuries reported
- Yes
- What has been reported
- Fox received one report of an incident resulting in shoulder injuries in Italy.
Bicycle retailers nationwide between August 2012 and October 2013 as original equipment on bicycles priced from about $2,000 to $4,400. Products sold for aftermarket use for about $600 to $650.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Fox Factory Recalls Evolution Mountain Bike Suspension Forks Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools