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Home › Appliances & tools › Focusee Tideway Hair Dryers Due to…
Product recall · CPSCJuly 3, 2024Worth checking
Focusee Tideway Hair Dryers Due to Electrocution or Shock Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers, if they fall into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device.
Who to contact: Tideway Shop at collect 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at info@tideway.shop or tidewayshopify@gmail.com, or online at https://tideway.shop/ and click on "Recall" for more information, or click on https://tideway.shop/recall.
The product
This recall involves Tideway High-Speed Hair Dryers PRO M01 with two speed adjustments. The hair dryers come with a nozzle, and were sold in white with gold on the bottom of the handle. "Tideway" is printed on the front of the handle. The hair dryers have an LED ring on them that corresponds to the different temperature settings of the hair dryer. Red represents hot air, orange represents warm air, blue represents cold air, and green represents hot and cold cycles.
Details
- Units affected
- About 27,400
- Recall date
- July 3, 2024
- Brand
- Focusee LTD, of Los Angeles, California
- Injuries reported
- None reported
Online at TikTokShop.com, Shopify.com and other websites from November 2023 through March 2024 for about $170.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Focusee Recalls Tideway Hair Dryers Due to Electrocution or Shock Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools