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Home › Appliances & tools › Excel Industries Zero-Turn Mowers
Product recall · CPSCMay 30, 2019Serious
Excel Industries Zero-Turn Mowers
The notice says to stop using it — see below for what to do.
What’s wrong
A wire tie underneath the seat could damage the fuel line, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.
Who to contact: Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” for more information.
The product
This recall involves zero-turn mowers sold under the Hustler® FasTrak®, Hustler® FasTrak® SDX, BigDog® Stout, and BigDog® Stout MP brand names. Hustler mowers are yellow, and BigDog mowers are red. The brand names are on a decal located in the front below the seat. Model name and serial numbers can be found on a tag located on the right side of the mower behind the seat. The recalled mowers have serial numbers between 18058001 and 19028225. Model Name Model Number BigDog Stout 937615, 937623, 937631, 937649EX, 937656EX, 937664EX BigDog Stout MP 937680, 937698, 937706 Hustler FasTrak 938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE Hustler FasTrak SDX 938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE
Details
- Units affected
- About 5,400
- Recall date
- May 30, 2019
- Brand
- Excel Industries Inc., of Hesston, Kans.
- Injuries reported
- None reported
Authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools