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Product recall · CPSCJuly 2, 2019Serious
Electric Bicycles
The notice says to stop using it — see below for what to do.
What’s wrong
The seat post on the bicycles can break, posing a fall hazard to the rider.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.
Who to contact: Faraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at seatpostrecall@faradaybikes.com or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost and click on “Seat Post Recall” for more information.
The product
This recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral.
Details
- Units affected
- About 4,450
- Recall date
- July 2, 2019
- Brand
- Faraday Bicycles Inc., of Santa Cruz, Calif.
- Injuries reported
- Yes
- What has been reported
- Faraday has received nine reports of incidents involving the seat post breaking including one minor injury.
Specialty bicycle retailers nationwide or directly to consumers by Faraday from March 2015 through March 2019 for between $2,500 and $3,500.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools