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Product recall · CPSCOctober 13, 2022Serious
E-Bikes
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.
Who to contact: Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays, by email at service@ancheer.shop, or online at www.ancheer.shop/recalls or www.ancheer.shop and click on "Recalls" at the top of the page for more information.
The product
This recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. "Ancheer" is printed on the downtube.
Details
- Units affected
- About 22,000
- Recall date
- October 13, 2022
- Made or distributed by
- Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer, of China
- Injuries reported
- Yes
- What has been reported
- Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.
AM001907
Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools