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Home › Appliances & tools › Drone Nerds Self-Balancing Scooters/Hoverboards
Product recall · CPSCNovember 14, 2017Serious
Drone Nerds Self-Balancing Scooters/Hoverboards
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled hoverboards and contact Drone Nerds to return the unit to receive a full refund or store credit.
Who to contact: Drone Nerds toll-free at 888-785-7543 from 10 a.m. to 4 p.m. ET Monday through Friday, email at hbrecall@gmail.com or online at www.dronenerds.com and click on “Recall Notice” for more information.
The product
This recall involves certain Drone Nerds self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in a variety of colors.
Details
- Units affected
- About 700
- Recall date
- November 14, 2017
- Brand
- Drone Nerds Inc., of Aventura, Fla.
- Injuries reported
- None reported
Drone Nerds store in Aventura, Florida and online at www.dronenerds.com from November 2015 through March 2016 for about $300.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Drone Nerds Recalls Self-Balancing Scooters/Hoverboards Due to Fire and Explosion Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools