Searching recalls…
Searching…
Home › Appliances & tools › Digital Gadgets Self-Balancing Scooters/…
Product recall · CPSCJuly 6, 2016Serious
Digital Gadgets Self-Balancing Scooters/ Hoverboards
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using these recalled products and contact Digital Gadgets to return their hoverboard for a full refund.
Who to contact: Digital Gadgets toll-free at 866-696-3421 from 9 a.m. to 5 p.m. ET Monday through Friday or online at hover-way.com and click on "Recall Notice" for more information.
The product
This recall involves Hover-Way brand self-balancing scooters, commonly referred to as hoverboards, with model number HWSBB601-R. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in red, black or and white colors. Hover-Way is printed on the hoverboard's packaging.
Details
- Units affected
- About 16,000
- Recall date
- July 6, 2016
- Brand
- Digital Gadgets LLC, of Monroe, N.J.
- Injuries reported
- Yes
- What has been reported
- There have been 17 incident reports of the battery packs in the self-balancing scooters/hoverboards overheating, including two reports of burn injuries and two reports of property damage.
HWSBB601-R
QVC's televised shopping programs and on QVC's website from November 2015 through December 2015 for about $400.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Digital Gadgets Recalls Self-Balancing Scooters/ Hoverboards Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools