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Product recall · CPSCAugust 3, 2023Serious
Daikin Comfort Technologies Amana Packaged Terminal Air Conditioners and Heat Pumps
Check whether yours is affected, then follow the instructions below.
What’s wrong
The DigiAir module compressor can overheat, posing burn and fire hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should contact Daikin Comfort Technologies Manufacturing, L.P. (DCT) for instructions on disabling the DigiAir compressor in the recalled PTACs and to arrange for the free repair of the unit by a qualified technician. DCT is contacting all known purchasers directly.
Who to contact: DCT toll-free at 844-309-1141 from 8 a.m. to 4:30 p.m. CT Monday through Friday or online at www.amana-ptac.com/digi-air-recall or https://www.amana-ptac.com and click on "RECALL" for more information.
The product
This recall involves Amana-branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs) assembled with "DigiAir" modules. DigiAir modules are factory-installed make-up air systems with configurable dehumidification. The recalled units are beige and have a model number that begins with PMH or PMC. Amana is printed on the unit's control cover and the model number is on the label located below the control board.
Details
- Units affected
- About 62,100 (In addition, about 302 were sold in Canada)
- Recall date
- August 3, 2023
- Brand
- Daikin Comfort Technologies Manufacturing L.P. (DCT), of Houston, Texas
- Injuries reported
- None reported
- What has been reported
- DCT has received 52 reports of incidents with the "DigiAir" compressor, including 10 that resulted in fires. No injuries have been reported.
Through direct sales and heating and cooling dealers nationwide from May 2015 through January 2023 for between $1,200 and $1,400.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Daikin Comfort Technologies Recalls Amana Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools