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Product recall · CPSCDecember 16, 2020Serious
Cycling Sports Group Cannondale Canvas NEO Bicycles
Check whether yours is affected, then follow the instructions below.
What’s wrong
The front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair.
Who to contact: Local authorized Cannondale dealer, or Cycling Sports Group at 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, Monday through Friday, by email at ridersupport@cannondale.com or online at www.cannondale.com and click on “Recalls and Notices” for more information.
The product
This recall involves all Cycling Sports Group Cannondale Canvas NEO bicycles. These are "e-bicycles" that have an electric assist motor, and they were sold in a variety of different colors and sizes. Affected bicycles are marked "Canvas" on the top tube and have an electric assist motor. Only models of "Canvas" bicycles with an electric assist motor are included in this recall.
Details
- Units affected
- About 1,270
- Recall date
- December 16, 2020
- Brand
- Cycling Sports Group Inc., of Wilton, Conn.
- Injuries reported
- Yes
- What has been reported
- Cycling Sports Group has received eight reports of the fender detaching and contacting the bicycle wheel, two of which resulted in injuries involving bruising and abrasions.
Authorized Cannondale dealers nationwide from June 2019 through October 2020 for between $3,200 and $4,200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools