Searching recalls…
Searching…
Home › Appliances & tools › Core Health & Fitness Stairmaster Stepmill…
Product recall · CPSCAugust 30, 2018Serious
Core Health & Fitness Stairmaster Stepmill Exercise Equipment
The notice says to stop using it — see below for what to do.
What’s wrong
The steps can accelerate rapidly without input from the user, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.
Who to contact: Core Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@corehandf.com or online at www.corehandf.com and click on “Recall Alert” for more information.
The product
This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 - 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823. The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.
Details
- Units affected
- About 3,500
- Recall date
- August 30, 2018
- Brand
- Land America Health and Fitness, of Xiamen, Xingling, China, Core Health & Fitness, of Vancouver, Wash.
- Injuries reported
- Yes
- What has been reported
- The firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.
9-52509-5270
Core Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools