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Home Appliances & tools Continuum Lenox Tea Kettles

Product recall · CPSCApril 8, 2020Serious

Continuum Lenox Tea Kettles

The notice says to stop using it — see below for what to do.

What’s wrong

The tea kettles can expel hot water during use, posing a burn hazard to consumers.

The Recall Registry rates this seriousFire or burn risk.

What it looks like

Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.

Recalled Lenox- 2.5 Quart Tea Kettle
Recalled Lenox- 2.5 Quart Tea Kettle

Recall image provided by CPSC

The brand name Lenox is written on the bottom and sides of the kettle.
The brand name Lenox is written on the bottom and sides of the kettle.

What to do

Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99.

Who to contact: Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information.

The product

This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7" in diameter and has a bent edge that extends approximately 1" beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle.

Details

Units affected
About 56,000
Recall date
April 8, 2020
Brand
Continuum Sales & Marketing Corp., of Port Washington, N.Y.
Injuries reported
Yes
What has been reported
Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe.
Sold at

Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50.

The official notice

This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.

Their exact wording: Continuum Recalls Lenox Tea Kettles Due to Burn Hazard

Read it on CPSC

Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.

Filed under: Appliances & tools

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