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Product recall · CPSCJune 1, 2023Serious
Chervon North America EGO Power+ Cordless Brushless Hedge Trimmers
The notice says to stop using it — see below for what to do.
What’s wrong
The rear switch trigger can fail to rebound after being pressed, which can cause the unit to activate unexpectedly, posing a laceration hazard.
The Recall Registry rates this serious — Risk of severe physical injury.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled hedge trimmers and contact Chervon for a free repair of the rear trigger switch.
Who to contact: Chervon North America at 800-492-0777 from 8:30 a.m. to 8 p.m. ET Monday through Friday, 10 a.m. to 6 p.m. ET Saturday and Sunday, email at HT2410recall@na.chervongroup.com or online at www.egopowerplus.com/recalls or www.egopowerplus.com and click on "PRODUCT RECALLS" at the top of the page for more information.
The product
This recall involves EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers that were manufactured prior to March 30, 2019. The hedge trimmers have a gray, black and green housing, yellow, 24-inch dual-action steel blade, a black loop handle with a green switch trigger in front of the product housing, and rear switch trigger underneath the rear handle. The EGO logo is displayed on one side of the product housing, and the model number HT2410 and manufacturing date code are displayed on the opposite side. Only units with date codes from September 2017 through March 2019 are included in this recall. The hedge trimmers are powered by a removable battery and were sold as a bare tool with no battery, or in a combination kit which included EGO POWER+ 2.5 Ah battery and a POWER+ 56-volt charger. All units are marked with the model number HT2410.
Details
- Units affected
- About 85,000 (In addition, 4,000 in Canada)
- Recall date
- June 1, 2023
- Brand
- Chervon North America Inc., of Naperville, Illinois
- Injuries reported
- Yes
- What has been reported
- The firm has received 34 reports in the U.S. of the trimmers starting unexpectedly, including eight reports of lacerations requiring stitches.
HT2410
Home improvement stores, hardware stores and authorized dealers and distributors nationwide and online at Acehardware.com, Acmetools.com and Homedepot.com from September 2017 through March 2020 for between $150 and $220.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Chervon North America Recalls EGO Power+ Cordless Brushless Hedge Trimmers Due to Laceration Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools