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Home › Appliances & tools › Charmast Power Banks
Product recall · CPSCDecember 19, 2024Serious
Charmast Power Banks
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled power banks immediately and contact Charmast for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their model W1056 power bank, their names and dates of the photograph written in indelible (permanent) marker above the label, and the severed power cord. Consumers should dispose of the power banks in accordance with local and state regulations.
Who to contact: Charmast collect at 929-636-0293 Monday through Friday, from 10 a.m. to 3 p.m. ET, by email at rcus@charmast.com, or online at https://www.charmast.com/pages/recall-info-page or www.charmast.com and click on "Recalls" at the top of the page for more information.
The product
This recall involves Charmast power banks, model W1056. They were sold in black, blue, green, mint, pink and white colors. The brand name "Charmast" is printed on the front and "Model: W1056" is printed on the back. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.
Details
- Units affected
- About 488,000
- Recall date
- December 19, 2024
- Made or distributed by
- Shenzhen Charmast Technology Co. Ltd., of China
- Injuries reported
- Yes
- What has been reported
- Charmast has received 44 reports of the recalled power banks expanding, igniting, melting, overheating or smoking, including four reports of consumers receiving burns or blisters.
W1056
Online at Amazon.com from December 2018 through September 2024 for between $14 and $25.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Charmast Power Banks Recalled Due to Fire and Burn Hazards; Sold by Charmast Exclusively on Amazon.com”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools