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Home › Appliances & tools › Casely Wireless Portable Power Banks
Product recall · CPSCApril 17, 2025Serious
Casely Wireless Portable Power Banks
The notice says to stop using it — see below for what to do.
What’s wrong
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled wireless portable power banks and contact Casely for a free replacement. To receive the free replacement, consumers should go to the firm's website and fill out the online form and submit two photographs; one should be the front of the power bank with the word "Recalled" on it and the date written in permanent marker. The second photograph should have the model number on it, which is located on the back of the power bank. Then upload the photos to the firm's website at https://www.getcasely.com/pages/2025-recall. Consumers should immediately dispose of the power banks in accordance with local and state regulations. Proof of purchase (receipt) is not required. Casely is contacting all known purchasers directly.
Who to contact: Casely toll-free at 888-964-9331 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@getcasely.com, or online at https://www.getcasely.com/pages/2025-recall or go to www.getcasely.com click on "Recalls" at the bottom of the page for more information.
The product
This recall involves Casely Power Pods 5000mAh portable MagSafe wireless phone charger with model number E33A. "Casely" is engraved on the front side of the plate on the right side, and model number E33A is printed on the back. The pocket-sized power pods are compatible with various devices. The pods were sold in a variety of colors and prints. The pods measure 3 x 2 x 0.25 inches and weigh around 3.2 ounces. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether they accept recalled lithium-ion batteries. If they don't, contact your municipality for further guidance.
Details
- Units affected
- About 429,200
- Recall date
- April 17, 2025
- Brand
- Casely Inc., of Brookyln, New York
- Injuries reported
- Yes
- What has been reported
- The firm has received 51 consumer reports of the lithium-ion battery overheating, expanding or catching fire while they were charging their phones, resulting in six minor burn injuries.
E33A
Online at getcasely.com, Amazon.com and other e-commerce websites from March 2022 through September 2024 for between $30 and $70.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Casely Recalls Wireless Portable Power Banks Due to Fire and Burn Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools