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Product recall · CPSCMarch 10, 2016Serious
Carlin Williamson and Thermoflo Furnaces and Boilers Equipped with Carlin Burners
Check whether yours is affected, then follow the instructions below.
What’s wrong
A wiring malfunction can result in the burners failing to shut off, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately contact Carlin to arrange for a free repair. Consumers who cannot locate their installation date label can also contact Carlin. Carlin is contacting installers directly to make repairs on furnaces that were installed in consumer's homes.
Who to contact: Carlin at 800-989-2275 from 8 a.m. to 4:30 p.m. ET Monday through Friday or online at www.carlincombustion.com and click "Contact Us" and then "Customer Service" for more information.
The product
The recall includes Williamson and Thermoflo furnaces and boilers with Carlin oil burners with an installation date label between April 1, 2015 and November 31, 2015. The installation date is printed on a label on the outside of the furnace or boiler. Recalled furnaces have a Carlin burner inside of the furnace, behind the furnace grate. Recalled boilers have a Carlin burner attached to the outside of the boiler enclosure. "Carlin" is printed in white letters on the face of the burner nameplate.
Details
- Units affected
- About 110
- Recall date
- March 10, 2016
- Brand
- Carlin Combustion Technology Inc., of North Haven, Conn.
- Injuries reported
- None reported
- What has been reported
- Carlin has received one report of the burner failing to shut off. No injuries have been reported.
Heating and plumbing contractors that install Williamson-Thermoflo heating and plumbing equipment nationwide from April 2015 through November 2015 for about $500 for the burners.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Carlin Recalls Williamson and Thermoflo Furnaces and Boilers Equipped with Carlin Burners Due to Fire Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools