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Home › Appliances & tools › Box Components BMX Race Bicycle Stems
Product recall · CPSCFebruary 1, 2024Serious
Box Components BMX Race Bicycle Stems
The notice says to stop using it — see below for what to do.
What’s wrong
The stems' faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.
Who to contact: Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT Monday through Thursday; email at orders@boxcomponents.com; or online at https://boxcomponents.com/pages/recall-claim-form-delta-stem to process a recall claim or at https://boxcomponents.com/pages/recall-bulletin or https://boxcomponents.com and click on "Recalls and Bulletins" at the bottom of the page for more information.
The product
This recall involves BMX Race Box One Oversized 31.8 Delta bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems have dual-tone gray stripes, laser-etched at an approximate 45-degree angle on the stem body's sides. "Boxone" and the Box icon are also laser-etched on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
Details
- Units affected
- About 160
- Recall date
- February 1, 2024
- Made or distributed by
- The Cycle Group, Dba Box Components, from Anaheim, California
- Injuries reported
- None reported
- What has been reported
- The firm has received one report of a stem faceplate's cracking. No injuries have been reported.
BMX Race dealers nationwide and online at https://boxcomponents.com from January 2023 through October 2023 for about $100 for the bicycle stems sold separately.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Box Components Recalls BMX Race Bicycle Stems Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools