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Home › Appliances & tools › BMC Stromer Electric Bicycles
Product recall · CPSCMarch 13, 2014Serious
BMC Stromer Electric Bicycles
Check whether yours is affected, then follow the instructions below.
What’s wrong
The bicycle fork can break, posing a crash and injury hazard to the rider.
The Recall Registry rates this serious — Injuries have already been reported.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop riding the bicycle and take it to an authorized Stromer dealer. Consumers with a recalled bicycle will receive a free replacement fork and have it installed at no cost.
Who to contact: BMC-USA at (800) 819-4262 from 10 a.m. to 5 p.m. ET Monday through Friday, online at www.stromer.ch and click on Fork Recall for more information, or email andrew.gelles@bmc-switzerland.com for more information.
The product
This recall involves all 2013 Stromer ST1 women's and men's pedal-assist electric bicycles, models M33 Elite and P48 Platinum. The bikes were sold in three colors; black, red and white. They have an integrated lithium battery located inside the down tube, motor on the rear hub and a three-button LCD system display on the handlebars. "Stromer" is printed on the top tube of the bicycle frame and on the seat and chain guard. The fork's serial numbers for the recalled bikes start with: ST1S2F, ST1S2G, ST1S2H, ST1S2I, ST1S2J, ST1S3A, ST1S3B, ST1S3C, ST1S3D and ST1S3E. The serial number is etched at the bottom of the rear fork.
Details
- Units affected
- About 1,300 in the U.S. and 11 in Canada
- Recall date
- March 13, 2014
- Brand
- MyStromer AG, of Switzerland
- Made or distributed by
- BMC-USA, of Boston, Mass.
- Injuries reported
- Yes
- What has been reported
- BMC has received one report of a fork breaking, resulting in minor scrapes and bruises to the rider.
Authorized Stromer dealers nationwide and online from January 2012 to May 2013 for between $3,500 and $4,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “BMC Recalls Stromer Electric Bicycles Due to Crash and Injury Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools