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Product recall · CPSCMarch 14, 2024Serious
Best Buy Insignia® Air Fryers and Air Fryer Ovens
The notice says to stop using it — see below for what to do.
What’s wrong
The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. Additionally, the air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens and visit https://www.recallrtr.com/airfryer for instructions on how to submit photos of the recalled unit(s), the model number, purchase receipt, and on the destruction of the unit. Consumers can receive a refund in the form of a refund check or a Best Buy store credit. A consumer will receive the amount on the purchase receipt, or they will receive the average sales price for the model if no receipt is provided. Consumers should not return the recalled air fryers or air fryer ovens to Best Buy stores. Best Buy has contacted all known purchasers directly.
Who to contact: Best Buy at 800-566-7498 from 7 a.m. to 6 p.m. CT Monday through Friday or register online at https://www.recallrtr.com/airfryer to receive a refund. Consumers can also go online at http://www.bestbuy.com/product/recalls or www.bestbuy.com and click on "Product Recalls" located under the "Order and Purchase" column located at the bottom of the page for more information.
The product
This recall involves Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. The brand name INSIGNIA is on the top or front of each unit. A product rating label on the underside of each unit identifies the brand INSIGNIA and the model number. The air fryers and air fryer ovens have cooking chamber capacities ranging from about 3.4 to 10 quarts, and plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.
Details
- Units affected
- About 187,400 (In addition, about 99,900 were sold in Canada)
- Recall date
- March 14, 2024
- Brand
- Best Buy Purchasing LLC, of Richfield, Minnesota
- Injuries reported
- None reported
- What has been reported
- The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.
NS-AF34D2
Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and third-party sellers from November 2021 through November 2023 for between $32 and $180.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Best Buy Recalls Insignia® Air Fryers and Air Fryer Ovens Due to Fire, Burn and Laceration Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Appliances & tools