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Product recall · CPSCApril 11, 2024Serious
Zipline Kits
The notice says to stop using it — see below for what to do.
What’s wrong
The zipline's stainless-steel cable can break, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Consumers must submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit, including a new cable and updated installation instructions.
Who to contact: Jugader at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall or www.jugader.com and click on "Recalls" at the top of the page for more information.
The product
This recall involves Jugader Zipline Kits containing a cable wire that is 160-foot long and 4-mm thick, a blue trolley, and a hanging plastic seat.
Details
- Units affected
- About 6,600
- Recall date
- April 11, 2024
- Brand
- Jugader, of China
- Injuries reported
- Yes
- What has been reported
- The firm has received 20 reports of the cable breaking, resulting in nine injuries including lacerations and one broken clavicle.
Amazon.com from March 2020 through June 2023 for about $140.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Zipline Kits Recalled Due to Fall Hazard; Sold Exclusively on Amazon.com by Jugader”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else