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Home › Toys & play › Zeno Infant Walkers
Product recall · CPSCFebruary 17, 2022Highest risk
Zeno Infant Walkers
The notice says to stop using it — see below for what to do.
What’s wrong
The infant walkers fail to meet the federal safety standard. They can fit through a standard doorway and are not designed to stop at the edge of a step as required by the federal safety standard. The walkers also have leg openings that allow the child to slip down until the child's head can become entrapped at the neck. Babies using these walkers can be seriously injured or killed.
The Recall Registry rates this highest risk — A child can become trapped.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled infant walkers and contact Zeno via e-mail to receive a shipping label to return the infant walker free of charge. Upon receipt of the infant walker, consumers will be issued a full refund of the purchase price. Zeno is notifying all known purchasers directly.
Who to contact: Zeno Inc. by e-mail at cs@zeno999.com or sally@zeno999.com
The product
This recall involves Zeno collapsible infant walkers with adjustable height settings. The walkers have a black, teal, pink or gray frame; a gray or black seat and a white, teal or pink tray. Some styles have toy attachments and a push handle and "Babywalker" stitched on the seat back.
Details
- Units affected
- About 1,355
- Recall date
- February 17, 2022
- Brand
- Zeno Inc., of Weymouth, Mass.
- Injuries reported
- None reported
Online at Walmart.com from October 2018 through August 2021 for between $130 and $160.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Zeno Recalls Infant Walkers Due to Fall and Entrapment Hazards (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Swings & bouncers · Toys & play