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Product recall · CPSCJuly 7, 2009Serious
Women's Shoes
The notice asks people to return it — see below for how.
What’s wrong
The heel of the recalled shoes can detach, posing a fall hazard to consumers.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund.
Who to contact: For additional information, call Nordstrom at (800) 804-0806 between 7 a.m. and 1 a.m. ET Monday through Friday, e-mail Nordstrom at contact@nordstrom.com, or visit www.nordstrom.com. Consumers can also contact Charles David collect at (310) 348-2075 between 11 a.m. and 8 p.m. ET or e-mail lana.ellis@charlesdavid.com
The product
The recall involves various colors and styles of Charles by Charles David brand (item #SAMPCHSHOE) and Charles David of California brand (item #SAMPCDSHOE) women's sample shoes. The shoes were sold in women's sizes 7 and 9. The item number can be located on the original receipt.
Details
- Units affected
- About 3,200 pairs
- Recall date
- July 7, 2009
- Brand
- Charles David, of Culver City, Calif.
- Injuries reported
- Yes
- What has been reported
- The firm has received one report of a heel detaching, resulting in minor bruising.
Nordstrom stores in California and Nordstrom Rack stores nationwide from April 2009 through June 2009 for between $22 and $80.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Women's Shoes Recalled by Charles David Due to Fall Hazard; Sold Exclusively at Nordstrom and Nordstrom Rack”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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