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Home › Everything else › Williams-Sonoma Hot Chocolate Pots
Product recall · CPSCApril 6, 2011Serious
Williams-Sonoma Hot Chocolate Pots
The notice says to stop using it — see below for what to do.
What’s wrong
The handle of the hot chocolate pot can break off during use, posing burn and laceration hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled hot chocolate pots and either return the product to any Williams-Sonoma store or contact Williams-Sonoma for instructions on how to return the product for a full refund.
Who to contact: For additional information, contact Williams-Sonoma toll-free at (855) 643-4206 between 4 a.m. and 9 p.m. PT seven days a week or visit the firm's website at www.williams-sonoma.com
The product
This recall involves the Whirly Whip hot chocolate pots sold individually as item number 2981454 or 4986535, and as part of the Whirly Whip hot chocolate pot gift set item number 3021714. The item number can be found on the product's box, below the bar code. The pot is made of white porcelain and has a red handle. The lid has a red knob and a frother attached to the underside of the lid knob.
Details
- Units affected
- About 28,000 units in the United States and 700 in Canada
- Recall date
- April 6, 2011
- Brand
- ICI USA, LLC, of Seattle, Wash.
- Made or distributed by
- Williams-Sonoma Inc., of San Francisco, Calif.
- Injuries reported
- Yes
- What has been reported
- The firm has received 28 reports of handles breaking off of the pots, including eight reports of injuries involving minor burns or cuts.
29814543021714
Williams-Sonoma stores nationwide, online at www.williams-sonoma.com and through Williams-Sonoma catalogs from October 2010 through January 2011 for between $30 and $40.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Williams-Sonoma Recalls Hot Chocolate Pots Due To Burn and Laceration Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else