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Home › Everything else › West Elm Folding Chairs
Product recall · CPSCApril 5, 2012Serious
West Elm Folding Chairs
The notice says to stop using it — see below for what to do.
What’s wrong
The chairs can collapse during normal use, posing a fall hazard to consumers.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund.
Who to contact: For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com
The product
This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."
Details
- Units affected
- About 10,000 in the United States and 100 in Canada
- Recall date
- April 5, 2012
- Brand
- West Elm, a division of Williams-Sonoma Inc., of San Francisco, Calif.
- Injuries reported
- Yes
- What has been reported
- West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.
West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “West Elm Recalls Folding Chairs Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else