Searching recalls…
Searching…
Home › Furniture & furnishings › West Elm Bar Stools
Product recall · CPSCJanuary 19, 2016Serious
West Elm Bar Stools
The notice says to stop using it — see below for what to do.
What’s wrong
The legs on the stools can break, posing a fall hazard.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled stools and contact West Elm for information on returning the stools for a full refund. West Elm is contacting known customers directly.
Who to contact: West Elm toll-free at 844-824-8911 from 7 a.m. to midnight ET daily or online at www.westelm.com and click on "Safety Recalls" under the "About Us" at the bottom of the page.
The product
The Saddle bar and counter stools have solid wood legs with a pecan-stained finish and were sold in four upholstery options: elephant leather, crosshatch steel/ivory, slate chevron and iron basketweave. The seat height for the bar stools is 30.5 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 41 inches tall. The seat height for the counter stools is 26 inches with overall dimensions of 20.5 inches wide by 20 inches deep by 37.5 inches high. SKU numbers are located on the box of the product, the customer receipt and on a sticker on the bottom of the seat. Recalled SKU numbers are: SKU Type Color 652164 Counter Stool Elephant Leather 655472 Bar Stool Elephant Leather 1220763 Bar Stool Iron Basketweave 1235506 Bar Stool Iron Basketweave 1425487 Counter Stool Iron Basketweave 1591601 Counter Stool Iron Basketweave 1699289 Counter Stool Slate Chevron 1700749 Bar Stool Slate Chevron 1795665 Bar Stool Slate Chevron 1795566 Counter Stool Slate Chevron 4737185 Bar Stool Elephant Leather 4737318 Counter Stool Elephant Leather 8447229 Counter Stool Crosshatch Steel/Ivory 8447476 Bar Stool Crosshatch Steel/Ivory 9082843 Bar Stool Crosshatch Steel/Ivory 9087271 Counter Stool Crosshatch Steel/Ivory
Details
- Units affected
- About 6,000 (in addition, about 100 were sold in Canada)
- Recall date
- January 19, 2016
- Brand
- West Elm, a division of Williams-Sonoma, Inc., of San Francisco
- Injuries reported
- Yes
- What has been reported
- The firm has received six reports of the stools breaking, including one injury.
West Elm stores, online at www.westelm.com and the West Elm catalogue nationwide from July 2013 through November 2015 for between $370 and $500 for single stools and between $740 and $1,000 for a set of two.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “West Elm Recalls Bar Stools Due to Fall Hazard; Sold Exclusively at West Elm”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings