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Product recall · CPSCOctober 30, 2014Worth checking
Visonic Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure
Check whether yours is affected, then follow the instructions below.
What’s wrong
An accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected "low battery" warning period, from 30 days down to a nine day warning period.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status.
Who to contact: Visonic at (800) 223-0020 from 8:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.visonic.com and click on North America and then Product News under the Solutions and Products tab for more information about the recall.
The product
This recall involves Visonic Amber Pendants MCT-212 GS LA S (315) ENR and Visonic Amber Kits GS LA (315) KIT2. The kits contain the pendant and a base station. The Visonic Amber personal miniature transmitter pendant enables the consumer to remotely signal their personal emergency response system to send a request for assistance. The pendant is off-white with a red oval-shaped button on the face. It measures about 1 1/2 inches long by 1 1/2 inches wide by 5/8 of an inch deep. The white, plastic base station measures 8 inches wide by 2 inches deep by 11 inches high, and has an emergency, call and status check button. A label on the back of the pendant lists the part number and serial number. Recalled pendants sold separately have part number 0-102511 and serial numbers 0114147681 through 2015044165, 2513325212 through 4313226157 and 4513346942 through 5113063274. Pendants sold as part of the kit have model number 0-102371 and serial numbers 0114147759 through 1713321693, 1913433218 through 3313297879 and 3713561718 through 5113063339.
Details
- Units affected
- About 29,200
- Recall date
- October 30, 2014
- Brand
- Visonic Ltd., of Tel Aviv, Israel, Visonic Inc., of Westford, Mass.
- Injuries reported
- None reported
0-1025110-102371
Leased by Life Alert Emergency Response to consumers who subscribed for alarm monitoring services from about May 2013 through July 2014. Retail price for the products are about $50 for the pendant, and between $220 and $240 for the kit.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Visonic Recalls Amber Personal Emergency Response Pendants and Kits Due to Pendant Battery Failure”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else