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Product recall · CPSCOctober 3, 2019Worth checking
VIQUA Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.
Who to contact: VIQUA at 800-265-7246 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at technicalsupport@viqua.com or online at https://viqua.com and click on “Product Safety” or http://info.viqua.com/safety-announcement for more information.
The product
This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).
Details
- Units affected
- About 70 (in addition, about 170 were sold in Canada)
- Recall date
- October 3, 2019
- Brand
- VIQUA, of Canada
- Injuries reported
- None reported
VIQUA distributors and plumbing contractors nationwide from May 2018 through October 2019 for between about $460 and $500 for the valve kit.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else