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Home › Strollers & carriers › TwinGo Baby Carriers
Product recall · CPSCMay 11, 2016Serious
TwinGo Baby Carriers
The notice says to stop using it — see below for what to do.
What’s wrong
The waist buckle can break, posing a fall hazard to children in the carrier.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. A free replacement buckle will be provided with instructions. A repair video is also available at http://twingocarrier.com/pages/repairkit.
Who to contact: TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at safety@twingocarrier.com or online at www.TwinGoCarrier.com and click on "Product Recall" at the bottom of the page for more information.
The product
The TwinGo Original Carrier is an infant carrier designed to carry one or two babies against the caregiver's body at the waist. It is intended for babies that are from 10 to 45 pounds. "TwinGo" is printed on a label located on the front of the carrier and an 11-digit batch number is printed on a label sewn to the waistband. Batch numbers included in this recall: 23014024003, 01515026003, and 21615019001. They were sold in fabric that is black on the outside and blue or orange on the inside.
Details
- Units affected
- About 4,000 (in addition, about 160 were sold in Canada)
- Recall date
- May 11, 2016
- Brand
- TwinGo LLC, of Mclean, Va.
- Injuries reported
- None reported
- What has been reported
- The firm has received 13 reports of buckles breaking worldwide, including 10 in the U.S., one in Canada and two in the UK. No injuries have been reported.
Boutique stores nationwide and online at Amazon.com and TwinGoCarrier.com from December 2014 through May 2016 for about $215.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “TwinGo Recalls Baby Carriers Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Strollers & carriers