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Product recall · CPSCAugust 18, 2015Serious
Tvilum Chairs Sold Exclusively at Copenhagen Imports
The notice says to stop using it — see below for what to do.
What’s wrong
The chair legs can break, posing a fall hazard for anyone sitting in the chair at the time.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled chairs and return them to the retailer for a full refund, including delivery charges where applicable. Tvilum is contacting purchasers directly.
Who to contact: Tvilum Customer Support at (800) 932-2006, extension 106, Monday through Friday 7 a.m. to 4 p.m. CT, helpline-us@tvilum.com, Copenhagen Imports at (602) 266-8060 Monday through Saturday 9 a.m. to 6 p.m. PT or online at www.copenhagenliving.com/ and click on "Contact Us" for more information or to find a Copenhagen store near you.
The product
The chair seat and back is either black or white molded plastic with a cushion seat. The seat cushion is the same color as the plastic chair. The four chair legs are wood and set in a pyramid style.
Details
- Units affected
- About 530
- Recall date
- August 18, 2015
- Brand
- Copenhagen Imports, of Phoenix, Ariz.
- Injuries reported
- Yes
- What has been reported
- Tvilum has received two reports of chair legs breaking and one reported injury.
Copenhagen Imports stores in Arizona and Texas from May 2013 to June 2015 for about $160.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Tvilum Recalls Chairs Sold Exclusively at Copenhagen Imports Due to Fall Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else