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Product recall · CPSCDecember 12, 2013Serious
Thirteen Retailers Recall 32" Coby Flat Screen Televisions
Check whether yours is affected, then follow the instructions below.
What’s wrong
An electronic component can fail, catch fire and ignite nearby items, posing fire and burn hazards.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately turn off and unplug the recalled televisions and contact the participating retailer where their television was purchased for instructions on the remedy available from that retailer, which could be a refund, store credit, gift card or replacement TV. Because the importer/distributor Coby USA is out of business, the retailers are providing the remedy. The remedy and terms vary between the retailers.
Who to contact: The U.S. company is out of business so 13 retailers have stepped up to voluntarily recall the televisions. ABC Warehouse: Toll-free at (800) 981-3866 or www.abcwarehouse.com for more information. ALCO Stores Inc.: (800) 334-2526 or www.alcostores.com for more information. Best Buy: (800) 566-7498 or www.BestBuy.com and click on Product Recalls at the bottom of the page for more information. Fry's Electronics: Toll-free at (877) 688-7678 or www.frys.com for more information. h.h. gregg: Toll-free at (800) 284-7344 or www.hhgregg.com for more information. Home at Five: (800) 991-4442 or www.homeatfive.com and click on Product Recalls for more information. Montgomery Ward: (800) 991-4442 or www.wards.com and click on Product Recalls for more information. Nebraska Furniture Mart: (800) 359-1200 or www.nfm.com for more information. P.C. Richard & Son: Toll-free at (866) 312-4493 or www.pcrichard.com for more information. Sears/Kmart: Toll-free at (888) 852-3571 or www.sears.com or www.kmar…
The product
This recall involves black Coby 32-inch flat screen televisions with model number TFTV3229 and serial numbers beginning with LG and that have M07 or M10 in the 9th, 10th and 11th position of the serial number. The model and serial numbers are printed on a label on the back of the televisions and Coby is printed on the front. Coby USA is out of business.
Details
- Units affected
- About 8,900
- Recall date
- December 12, 2013
- Brand
- Coby Electronics Co. Ltd., of Hong Kong, Coby USA is out of business
- Injuries reported
- None reported
- What has been reported
- CPSC has received reports of six incidents involving the televisions overheating, smoking or catching fire. One incident involved a television catching on fire and scorching a wall. Another involved a fire that was limited to the television. No injuries have been reported.
TFTV3229
ABC Warehouse, ALCO Stores Inc., Fry's Electronics, h.h. gregg, Nebraska Furniture Mart, P.C. Richard & Son, Sears/Kmart, Stanford Electronics, Toys R Us, online at BestBuy.com, bestbuy.dtdeals.com, dealtree.com and techliquidators.com, and online and by catalog at homeatfive.com, seventhavenue.com and wards.com, and other stores and sites nationwide, from August 2011 through November 2013 for between $170 and $260.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Thirteen Retailers Recall 32" Coby Flat Screen Televisions Due to Fire and Burn Hazards”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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