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Product recall · CPSCApril 17, 2025Serious
The North Face Women's Shellista V Mid Waterproof Boots
The notice says to stop using it — see below for what to do.
What’s wrong
The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.
Who to contact: The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information.
The product
This recall involves The North Face Women's Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in white with style number NF0A8ADB3IE, gray with style number NF0A8ADB5IF, tan with style number NF0A8ADBHFQ, and black with style number NF0A8ADBKT0. The style number is located on the label on the tongue of the boot.
Details
- Units affected
- About 15,200 (In addition, about 5,900 were sold in Canada)
- Recall date
- April 17, 2025
- Brand
- The North Face, a division of VF Outdoor LLC, of Denver, Colorado
- Injuries reported
- Yes
- What has been reported
- The firm has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States.
NF0A8ADB3IENF0A8ADB5IFNF0A8ADBHFQNF0A8ADBKT0
The North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 through January 2025 for about $165.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else