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Home › Furniture & furnishings › The Life is Good Company Travel Mugs
Product recall · CPSCNovember 5, 2009Serious
The Life is Good Company Travel Mugs
The notice says to stop using it — see below for what to do.
What’s wrong
The travel mugs can become excessively hot to the touch when filled with hot liquids, posing a burn hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the travel mugs. Consumers can return the mugs to receive a credit or gift certificate for the amount of the purchase price.
Who to contact: For more information, contact Life is good at (888) 339-2987 between 8:30 a.m. and 7 p.m. ET Monday through Thursday, and 8:30 a.m. and 5 p.m. Friday. Consumers can also visit the firm's Web site at www.lifeisgood.com
The product
This recall involves Newbury Travel Mugs. The 7½-inch tall mugs were sold in blue, green and orange each with a navy blue lid. The Life is good trademark is printed on the mug along with a graphic of a heart, peace symbol or daisy.
Details
- Units affected
- About 15,000
- Recall date
- November 5, 2009
- Brand
- Pow Can, of Zhejiang, China, The S Group, of Portland, Ore.
- What has been reported
- The firm has received three reports of excessively hot mugs, including one complaint of a minor burn to the hand.
Life is Good and independent retail stores nationwide and online at lifeisgood.com from July 2009 through September 2009 for about $20.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “The Life is Good Company Travel Mugs Recalled Due to Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings