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Product recall · CPSCSeptember 29, 2022Serious
Textron Specialized Vehicles Personal Transportation Vehicles (PTV)
The notice says to stop using it — see below for what to do.
What’s wrong
The PTV's steering knuckles and A-arms can break during or after an impact and cause loss of steering control, posing crash and injury hazards.
The Recall Registry rates this serious — Injuries have already been reported.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled PTVs and contact Textron Specialized Vehicles for a free repair. Textron Specialized Vehicles is contacting all purchasers directly.
Who to contact: Textron Specialized Vehicles toll-free at 888-525-6040 from 8 a.m. to 5 p.m. ET Monday through Friday, email at jcook03@textron.com, or online at https://ezgo.txtsv.com and click on "Recall Information" or https://ezgo.txtsv.com/resources/recall-information for more information.
The product
This recall involves Model Year 2022 and 2023 Freedom and Valor E-Z-GO RXV personal transportation vehicles. Recalled units have serial numbers within the range of 5656874 through 5656886 and 5659215 through 5700741. The vehicle's serial number is printed near the base of the steering column. These vehicles are commonly referred to as golf carts or golf cars and are used primarily to transport people.
Details
- Units affected
- About 34,000
- Recall date
- September 29, 2022
- Brand
- Textron Specialized Vehicles, of Augusta, Georgia
- Injuries reported
- Yes
- What has been reported
- Textron has received 335 reports of incidents of the steering knuckles and A-arms on the PTVs breaking, including one incident that resulted in two reports of abrasion injuries.
E-Z-GO dealerships nationwide and online via E-Z-GO's Dealer to Driveway program from January 2022 through September 2022 for between $10,000 and $17,000.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Textron Specialized Vehicles Recalls Personal Transportation Vehicles (PTV) Due to Injury and Crash Hazards (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cars & vehicles