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SUNS International Residential Elevator Interlock Switches
The notice says to stop using it — see below for what to do.
What’s wrong
The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.
The Recall Registry rates this serious — The agency describes a risk of serious injury or death.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.
Who to contact: SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at recall@suns-usa.com, or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) sunsrecall@seelevator.com 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators scrantonelevator@gmail.com 813-477-0358 The Home Elevator Co. sunsrecall@theheco.com 866-632-0342 EDCO Elevator edcoelevators@aol.com 251-990-7464 Inclinator Company of America info@inclinator.com 800-343-9007 https://inclinator.com/ American Access service@aaccessis.com 800-409-3349 https://aaccessis.com/ American Elevator Company LLC sales@theelevatorman.com 423-267-5438 Rise Above Elevator K…
The product
This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. "SUNS", the model number and date code are printed on a label on the side of the product.
Details
- Units affected
- About 7,000
- Recall date
- June 4, 2026
- Brand
- SUNS International LLC, of Chelmsford, Massachusetts
- Injuries reported
- None reported
- What has been reported
- SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.
SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “SUNS International Recalls Residential Elevator Interlock Switches Due to Fall and Crushing Hazard; Risk of Death or Serious Injury”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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