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Product recall · CPSCJuly 28, 2011Worth checking
Strollers
The notice says to stop using it — see below for what to do.
What’s wrong
The brake mechanism on the strollers can fail, posing an injury hazard.
The Recall Registry rates this worth checking — we found nothing in the notice describing a specific injury. A recall covers only the versions, UPCs or date codes it names, so check those against yours.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the product and contact phil&teds to arrange to receive a upgraded brake assembly. Explorer owners will receive a new frame fitted with an upgraded brake assembly. Consumers can perform an in-home swap out of the affected frame. Hammerhead owners will receive a pre-paid return shipping container in order to return the stroller to phil&teds where the brake assembly will be replaced and the stroller returned.
Who to contact: For additional information in the U.S. and Canada, contact phil&teds USA toll free at (855) 652-9019 between 9 a.m. and 5 p.m. MT Monday through Friday, or visit the company's website at www.philandteds.com/support
The product
The recalled strollers have metal frames and were sold as single strollers or with a doubles kit to make them double strollers. The Explorer has three wheels and the Hammerhead has four. Both have a cloth seat and canopy. Explorer strollers were sold in the following colors: black, apple green, navy, red/black and apple green/black. Hammerhead strollers were sold in black only. The phil&teds logo is located on the crotch piece of the harness on both models. The strollers have the text "phil&teds model EX explorer" or "phil&teds model HH hammerhead" printed on a sticker on the rear axle bar. The serial numbers run consecutively with the month and year followed by the unit number. Affected serial numbers: 0610/0001 to 0111/4788 (June 2010, unit #1, to January 2011, unit #4788). This information can be found on a sticker attached to the inside of the left hand hinge when viewing the stroller from behind.
Details
- Units affected
- Explorer: 7,400 in the U.S. and 1,900 in Canada; Hammerhead: 160 in the U.S. and 65 in Canada
- Recall date
- July 28, 2011
- Brand
- phil&teds USA Inc, of Fort Collins, Colo.
- Injuries reported
- None reported
- What has been reported
- Eight incidents have been reported globally; none in North America. No injuries were reported.
Sold online at philandteds.com, pishposhbaby.com, and albeebaby.com; and at Babies R Us and specialty juvenile retailers in the United States and Canada from August 2010 through June 2011 for between $475 and $500.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Strollers Recalled by phil&teds USA Due to Risk of Injury from Brake Failure”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Strollers & carriers