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Home › Swings & bouncers › Stokke Infant Steps Bouncers
Product recall · CPSCJuly 25, 2019Serious
Stokke Infant Steps Bouncers
The notice says to stop using it — see below for what to do.
What’s wrong
The Stokke Steps Bouncer can detach from the Stokke Steps Chair, posing a fall hazard to the child in the Bouncer.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the Stokke Steps Bouncer in combination with the Stokke Steps Chair and contact Stokke for a free repair kit. Visit https://reclamations.stokke.com/stepsbouncer to check if the bouncer is included in the recall. Once confirmed, consumers should register on the site to receive repair instructions. Consumers can continue to use the Stokke Steps Bouncers and the Stokke Steps Chairs separately.
Who to contact: Stokke by email at info-usa@stokke.com, toll-free at 877-978-6553 Monday through Friday 9 a.m. to 8 p.m. ET or visit www.stokke.com and click on the link for product recalls for more information.
The product
This recall includes Stokke Steps Bouncers. The bouncers are a part of Stokke Steps all-in-one modular seating system and can be used in combination with the Stokke Steps Chair from birth up to the age of about six months. The Stokke Steps Bouncers have a plastic arm and fabric seat and measure about 31 inches by 25 inches by 21 inches. Stokke is printed on the care label and the law tag on the bottom of the recalled bouncers. Only Stokke Steps Bouncers with one of the following item numbers and with a serial number found at https://reclamations.stokke.com/stepsbouncer are included in this recall. The item and serial numbers are printed on the tracking label found underneath the bouncer seat plastic frame. Item Number Description 483201 Steps Bouncer US Blue 483202 Steps Bouncer US Greige (beige/gray) 483203 Steps Bouncer US Pink 483204 Steps Bouncer US Gray Clouds 483205 Steps Bouncer US White Mountains
Details
- Units affected
- About 5,400
- Recall date
- July 25, 2019
- Brand
- DPI BV, of Netherlands, Stokke LLC, of Stamford, Conn.
- Injuries reported
- None reported
- What has been reported
- Stokke has received one report of a consumer having difficulty attaching the Steps Bouncer to the Steps Chair. No injuries have been reported.
Juvenile product stores nationwide, online at www.stokke.com and www.Amazon.com from February 2014 through December 2018 for about $200.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Stokke Recalls Infant Steps Bouncers Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Swings & bouncers