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Product recall · CPSCDecember 11, 2007Serious
Stokke Announces Recall of Certain Xplory Strollers Due to Front Wheel Detachment
The notice says to stop using it — see below for what to do.
What’s wrong
A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Stokke notified its retailers and posted a recall notice on its Web site in May 2007.
Who to contact: For more information, contact Stokke toll-free at (877) 978-6553 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.stokkeusa.com
The product
Only Xplory® baby strollers with serial numbers 1 through 27,295 and 27,698 through 28,097 and with gray handles are included in the recall. The serial number is located under the foot plate. Strollers with white handles are not included in this recall.
Details
- Units affected
- About 2,000
- Recall date
- December 11, 2007
- Made or distributed by
- Stokke LLC, of Kennesaw, Ga.
- What has been reported
- The firm has received 14 reports of one of the front wheels falling off, including one incident where a child received a scratch when she toppled out of the stroller. In addition, there were 244 reports outside of the United States of one of the front wheels falling off.
Stokke distributors, Web site and juvenile product retailers nationwide from September 2003 through December 2006 for about $770.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Stokke Announces Recall of Certain Xplory Strollers Due to Front Wheel Detachment”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Strollers & carriers