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Home › Nursery furniture › Step2® StepUp Sidekick Learning Towers™
Product recall · CPSCSeptember 2, 2021Serious
Step2® StepUp Sidekick Learning Towers™
The notice says to stop using it — see below for what to do.
What’s wrong
The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.
Who to contact: Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.
The product
This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.
Details
- Units affected
- About 1,570 (in addition, about 34 were sold in Canada)
- Recall date
- September 2, 2021
- Brand
- The Step2 Company LLC, of Streetsboro, Ohio
- Injuries reported
- Yes
- What has been reported
- Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.
Online at Step2.com and at Amazon.com during May 2021 for about $100.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Nursery furniture