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Home › Furniture & furnishings › Steelcase Chairs
Product recall · CPSCJanuary 14, 2016Serious
Steelcase Chairs
The notice says to stop using it — see below for what to do.
What’s wrong
The screws connecting the seat and back to the base of the chair can detach, posing a fall hazard to the user.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled chairs and contact Steelcase to arrange for a free repair.
Who to contact: Steelcase at 800-210-5109 between 8 a.m. and 5 p.m. ET Monday through Friday or online at www.steelcase.com and click on “Rocky Chair Recall” for more information. Consumers can also email Steelcase at retrofits@steelcase.com.
The product
This recall involves 12 models of Steelcase "Rocky" style swivel chairs manufactured between 2005 and 2015. The molded polypropylene chairs were sold in black and white with the option of an upholstered seat and back, seat only or no upholstery. The chairs have a foldable seat, molded-in arms and either a four-star wheel base or a five-star wheel base. Model numbers can be found on the underside of the seat. Model Number Style 112101 Four-star Nesting Upholstered Seat 112201S Four-star Nesting Upholstered Seat 112201 Four-star Nesting Upholstered Seat and Back 112301 Five-star Non-Upholstered 112401S Five-star Upholstered Back 112401 Five-star Upholstered Seat and Back 112301ST Five-star Stool Non-Upholstered 112401SST Five-star Stool Upholstered Seat 112401ST Five-star Stool Upholstered Seat and Back 112301J Jury Base Non-Upholstered 112401SJ Jury Base Upholstered Seat 112401J Jury Base Upholstered Seat and Back
Details
- Units affected
- About 17,000
- Recall date
- January 14, 2016
- Brand
- Steelcase Inc., of Grand Rapids, Mich.
- Injuries reported
- Yes
- What has been reported
- The firm has received 311 reports of incidents, including one report of an injury.
Steelcase independently owned dealers nationwide from August 2005 to June 2015 for between $500 and $1,550.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Steelcase Recalls Chairs Due to Fall Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings