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Home › Cleaning & chemicals › Steam Cleaners
Product recall · CPSCAugust 20, 2008Serious
Steam Cleaners
The notice says to stop using it — see below for what to do.
What’s wrong
Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.
Who to contact: For additional information, contact Thane at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.
The product
The recalled portable handheld steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.
Details
- Units affected
- About 134,000
- Recall date
- August 20, 2008
- Brand
- Thane International Inc., of La Quinta, Calif.
- Injuries reported
- Yes
- What has been reported
- Thane has received 27 reports of burn injuries to consumers' hands and fingers.
YQ3888
Television infomercials nationwide and at www.thane.com and shipped to consumers from December 2007 through May 2008.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Steam Cleaners Recalled by Thane International Due to Burn Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Cleaning & chemicals