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Product recall · CPSCJanuary 28, 2010Serious
Starbucks Glass Water Bottles
The notice says to stop using it — see below for what to do.
What’s wrong
The glass water bottle and/or its stopper can shatter when the consumer is removing or inserting the stopper, posing a laceration hazard to consumers.
The Recall Registry rates this serious — Risk of severe physical injury.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the glass water bottles and return the product to the Starbucks location where purchased to receive a full refund. Starbucks is also offering a complimentary beverage, of any size, to consumers upon return of the glass water bottles.
Who to contact: For additional information, contact Starbucks at (877) 492-6333 between 8 a.m. to 11 p.m. ET Monday through Friday, or visit the firm's Web site at www.starbucks.com
The product
This recall involves clear glass water bottles with SKU number 11003503. The 20-ounce water bottles have the words "Glass Water Bottle" printed on a blue label affixed to the bottle.
Details
- Units affected
- About 11,000 in the United States and 1,200 in Canada
- Recall date
- January 28, 2010
- Brand
- Starbucks Coffee Company, of Seattle, Wash.
- Injuries reported
- Yes
- What has been reported
- The firm has received 10 reports of either glass stoppers or water bottles shattering, including eight reports of hand lacerations.
11003503
Starbucks company-operated stores and at Starbucks locations in Safeway and Target stores nationwide during January 2010 for about $9.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Starbucks Recalls Glass Water Bottles Due to Laceration Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Furniture & furnishings