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Product recall · CPSCApril 19, 2011Serious
Spot Satellite Communicator Due To Loss of Emergency Communications Capability
The notice says to stop using it — see below for what to do.
What’s wrong
The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
The Recall Registry rates this serious — The agency says to stop using it immediately.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
Who to contact: For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement
The product
The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.
Details
- Units affected
- About 15,400
- Recall date
- April 19, 2011
- Brand
- Spot LLC, of Covington, La.
- Injuries reported
- None reported
- What has been reported
- Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.
Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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