Searching recalls…
Searching…
Home › Everything else › Southwire Wi-Fi Switches
Product recall · CPSCMarch 15, 2018Serious
Southwire Wi-Fi Switches
The notice says to stop using it — see below for what to do.
What’s wrong
The wi-fi switches can overheat, posing a fire hazard.
The Recall Registry rates this serious — Fire or burn risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.
Who to contact: Southwire toll-free at 888-770-7156 Monday through Friday from 7 a.m to 6 p.m. CT or online at www.wionproducts.com or www.southwire.com and click on “Product Recall” for more information.
The product
This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.
Details
- Units affected
- About 24,000 (In addition, about 6000 were sold in Canada)
- Recall date
- March 15, 2018
- Brand
- Southwire Company, LLC, of Carrollton, Ga.
- Injuries reported
- None reported
Home improvement and hardware stores nationwide and on-line at Amazon.com and Walmart.com for about $40 and about $80 for a three pack.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Southwire Recalls Wi-Fi Switches Due to Fire Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else