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Home › Everything else › Sony Computer AC Adapters Due to Shock Hazard
Product recall · CPSCOctober 28, 2009Serious
Sony Computer AC Adapters Due to Shock Hazard
The notice says to stop using it — see below for what to do.
What’s wrong
Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.
The Recall Registry rates this serious — The agency says to stop using it immediately.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.
Who to contact: For more information, contact Sony toll-free at (877) 361-4481 anytime, or visit the firm's Web site at esupport.sony.com/ac19adapter
The product
The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1
Details
- Units affected
- About 69,000
- Recall date
- October 28, 2009
- Brand
- Sony Electronics Inc. of San Diego, Calif.
- Injuries reported
- None reported
- What has been reported
- Sony has received four reports of adapters short-circuiting. No incidents occurred in the United States. No injuries have been reported.
The SonyStyle stores and Web site, authorized electronics retailers and authorized business-to-business dealers nationwide from September 2005 through October 2009 for between $900 and $3300 for desktop computers and $250 and $300 for docking stations.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Sony Recalls Computer AC Adapters Due to Shock Hazard”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
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