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Home › Everything else › Soft Play Spider Climb Playground Climbers
Product recall · CPSCOctober 18, 2019Serious
Soft Play Spider Climb Playground Climbers
Check whether yours is affected, then follow the instructions below.
What’s wrong
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
The Recall Registry rates this serious — Fall risk.
What it looks like
Photos help. Identifiers decide. Appearance can vary by color, finish or packaging. Confirm the model number, date code or other identifier in the official notice.
Recall image provided by CPSC
What to do
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
Who to contact: Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.softplay.com and click on “Recall Alert” for more information.
The product
This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald's Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.
Details
- Units affected
- About 200
- Recall date
- October 18, 2019
- Brand
- Soft Play LLC, of Huntersville, N.C.
- Injuries reported
- Yes
- What has been reported
- There have been 37 incidents resulting in 34 reports of injuries.
Exclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.
The official notice
This recall was issued by the U.S. Consumer Product Safety Commission. The Recall Registry summarises it — always confirm the details at the source.
Their exact wording: “Soft Play Recalls Spider Climb Playground Climbers Due to Fall Hazard (Recall Alert)”
Worried about the other things in your house? You can write down what you have and be told if one is recalled — or, if you sell second-hand, check your whole stock at once.
Filed under: Everything else